Privacy Policy

Last Updated: February 28, 2026

1. Introduction

Wild Rose Collections Inc. ("Wild Rose Collections", "we", "our", or "us") is committed to protecting your privacy and safeguarding personal information in accordance with applicable Canadian privacy laws.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website or submit payment information through our secure portal.

2. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Telephone number
  • Mailing address (if provided)
  • Reference, file, or account number
  • Payment information submitted through our payment processor
  • Communications you send to us

Payment information entered on our website is processed securely by Stripe. Wild Rose Collections does not store full credit card numbers.

3. How We Use Personal Information

We use personal information for the following purposes:

  • To process payments toward outstanding accounts
  • To verify identity and account information
  • To respond to inquiries
  • To maintain transaction records
  • To comply with legal and regulatory obligations
  • To prevent fraud and unauthorized transactions

Personal information is used only for legitimate business purposes related to account administration and payment processing.

4. Payment Processing

All online payments are processed securely by Stripe, a third-party payment processor.

When you submit payment information, that information is transmitted directly to Stripe and handled in accordance with Stripe’s privacy and security practices. Wild Rose Collections does not store complete credit card details on its servers.

5. Information Sharing

We do not sell or rent personal information.

We may share personal information only:

  • With our clients for purposes of account administration
  • With payment processors for transaction processing
  • With service providers who support our operations (such as secure cloud and communication providers)
  • When required by law or regulatory authority

All service providers are expected to maintain appropriate security safeguards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, we take appropriate steps to protect information submitted through our website.

7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or contractual obligations.

8. Access and Correction

Individuals may request access to or correction of their personal information by contacting us at:

info@wildrosecollections.ca

We will respond to reasonable requests in accordance with applicable privacy laws.

9. Cookies and Website Usage

Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect sensitive financial information.

You may adjust your browser settings to refuse cookies if you prefer.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

Wild Rose Collections Inc.
104 Crane Rise
Fort McMurray, Alberta, Canada
Email: info@wildrosecollections.ca

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